Privacy Policy

Terms and Conditions

Last Updated: August 14, 2024

Welcome to Avalon Downtown Pizzeria

These terms and conditions outline the rules and regulations for the use of Avalon Downtown Pizzeria’s website, located at Avalondowntown.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Avalon Downtown Pizzeria’s website if you do not agree to all of the terms and conditions stated on this page.

Intellectual Property Rights

Unless otherwise stated, Avalon Downtown Pizzeria and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Avalon Downtown Pizzeria for your personal use subjected to restrictions set in these terms and conditions.

You must not:

- Republish material from Avalon Downtown Pizzeria’s website
- Sell, rent, or sub-license material from Avalon Downtown Pizzeria’s website
- Reproduce, duplicate, or copy material from Avalon Downtown Pizzeria’s website
- Redistribute content from Avalon Downtown Pizzeria

Use of Our Services

Reservations: By making a reservation at Avalon Downtown Pizzeria, you agree to provide accurate information, including your name, contact details, and any special requirements. We reserve the right to cancel or modify reservations at our discretion.

Online Ordering: Our website may offer online ordering services. You agree to provide accurate information during the order process. Avalon Downtown Pizzeria is not responsible for any issues resulting from incorrect information provided by you.

User Comments and Reviews

- Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas. Avalon Downtown Pizzeria does not filter, edit, publish, or review comments prior to their presence on the website. Comments do not reflect the views and opinions of Avalon Downtown Pizzeria, its agents, or affiliates.
- Avalon Downtown Pizzeria reserves the right to monitor all comments and remove any comments that can be considered inappropriate, offensive, or cause a breach of these terms and conditions.

Limitation of Liability

In no event shall Avalon Downtown Pizzeria, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website. Avalon Downtown Pizzeria, including its officers, directors, and employees, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

Food Allergies and Dietary Requirements

Please inform us of any food allergies or dietary requirements when placing your order or making a reservation. While we take every precaution to prevent cross-contamination, we cannot guarantee that our dishes will be free from allergens.

Modifications

Avalon Downtown Pizzeria may revise these terms of service for its website at any time without prior notice. By using this website, you are agreeing to be bound by the current version of these terms and conditions.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your State/Country] and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

SMS & Email Promotion Disclaimer

Disclaimer: Offer valid only for new orders placed online or in-store. Discount applies to menu items only and cannot be combined with other promotions or discounts. Code must be applied at checkout. Excludes taxes and gratuity. Valid through [insert date]. Offer subject to change without notice.

Loyalty Program

Last Updated: October 14, 2024

Membership

- By joining Avalon Rewards, you agree to the following terms and conditions. Membership is free and open to all customers.
- Avalon Downtown Pizzeria reserves the right to modify or cancel the program at any time without prior notice.

Earning Points

- For every $1 spent, you will earn 1 loyalty point. Points are earned on the subtotal of the transaction, excluding taxes, fees, and gratuities.
- Points will only be awarded for purchases made directly through Avalon Downtown Pizzeria’s Toast platform.

Redeeming Points

- Points can be redeemed at a rate of 1000 points = one $1 off reward towards future orders.
- Points cannot be redeemed for cash or transferred to other customers.
- Points may not be used toward the purchase of alcohol or catering services.
- Points cannot be combined with other discounts or promotions unless specifically stated.

Birthday Gift

- Members are eligible to receive one birthday gift per calendar year. Our birthday gift is a $5 off.
- The birthday gift is valid for 7 days from the date of your birthday, as registered in your loyalty profile.
- This gift is non-transferable and may not be redeemed for cash.

Expiration and Account Activity

- 10,000 points may be redeemed at a time.
- Avalon Downtown Pizzeria is not responsible for lost or stolen points.

Catering and Alcohol Purchases

- Points cannot be earned or redeemed for catering orders or alcohol purchases due to legal restrictions.

Program Changes

- Avalon Downtown Pizzeria reserves the right to modify or discontinue the Avalon Rewards program, benefits, and terms at any time without prior notice.

Privacy

- Your personal information is secure and will not be shared with third parties, except as required by law.

By participating in the Avalon Rewards program, you acknowledge and agree to these terms and conditions.

Last Updated: August 14, 2024

Avalon Downtown Pizzeria (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL]. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data: We may collect personally identifiable information, such as your name, email address, phone number, and payment details, when you make a reservation, place an order, or subscribe to our newsletter.

Non-Personal Data: We may collect non-personally identifiable information, such as your IP address, browser type, device type, and operating system, to improve the functionality of our website.

How We Use Your Information We use the information we collect in the following ways:

- To provide and maintain our services
- To process your orders and reservations
- To improve, personalize, and expand our offerings
- To communicate with you, including sending promotional emails and responding to inquiries
- To analyze website traffic and user behavior

How We Share Your Information We do not share your personal information with third parties except in the following circumstances:

- With service providers who assist us in operating our website and providing our services (e.g., payment processors, reservation systems)
- When required by law or to protect our rights, safety, and property
- In connection with a sale, merger, or other business transfer

Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Data Rights Depending on your location, you may have the following rights regarding your personal data:

- Right to Access: You have the right to request copies of your personal data that we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.

Cookies Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: 330.740.0000

Mailing Address: 17 West Federal Street, Youngstown, Ohio 44503